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F&Q

How do I know what size I am?
We provide detailed sizing charts and measuring instructions on our website, which is accessible by clicking the link "Size Chart". We advise that you to always check the measurements to ensure a perfect fit.

How should I take care of my lingerie?
We advise hand washing your lingerie using washing liquid for delicates. If you would rather do it in a washing machine, wash it at low temperature in a special laundry bag and with your bra cups inside out.
 
Will I be charged any additional customs fees?
The answer is no. The price you see at purchase is the final amount, which will be charged for your new lingerie.

Can I change or cancel my order?
Sure, just send us an email at info@hushhush-lady.com within 1 day upon your purchase with the stated issue and the order number, and we will do our best to resolve it as quickly as possible. The order cannot be changed or canceled once it departs our warehouse.

Can I return an item for an exchange or a refund?
We will only accept returns that are made within two weeks since the order was shipped out. The returned item(s) must be unworn, undamaged and in their original condition along with the packaging. Be sure to always obtain the postage receipt before you send us the return, in case of damage or loss. Prior to sending please check if the package is damaged, if it is we require that you provide suitable packing before sending it back to us. Any goods damaged during transport on their way back will be considered your responsibility and will be sent back without a refund.